Screening Paper II · 1 General Mental and Psychological Abilities · APPSC Group 1
1.6.1 Emotional and social intelligence notes
3 notes, in reading order.
- 1.6.1.1Emotional intelligence: meaning, models (Salovey-Mayer, Goleman) and dimensions
Emotional intelligence (EI) is the ability to notice, understand, use and manage emotions in yourself and in others; Salovey and Mayer gave it a formal definition in 1990 and Daniel Goleman made it popular in 1995.
Advanced · 8 min · Full course - 1.6.1.2Coping with emotions and stress, empathy and interpersonal skills
Stress is the body and mind's response to demands we see as more than we can handle; coping is what we do about it, and empathy plus interpersonal skills let us handle other people's emotions as well as our own.
Advanced · 9 min · Full course - 1.6.1.3Social intelligence, decision making, critical thinking, problem solving and personality assessment (Big Five, MBTI basics)
Social intelligence is skill with people; decision making, critical thinking and problem solving are skills with choices, claims and obstacles; and personality tests (Big Five, MBTI and others) describe the stable patterns behind how each of us does all three.
Advanced · 11 min · Full course
Practise Emotional and social intelligence. Questions with answers explained, from the same topics.
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